"...check that a suitable qualified search agent carried out the personal search and that the search insurance policy adequately protects..."
CML Handbook

• Formed by local govt. and legal professionals in 1995, WSA's approach to its clients has seen demand for its services increase rapidly over the years.
• All managerial staff are former local govt. officers with years of experience to draw on
• All report agents are employees (as opposed to self-employed pieceworkers). They have successfully completed two months intensive "in-house training, and a further two months supervised reporting.
• All at WSA combine their skills with bespoke software solutions to provide service levels that are second to none.
• The majority of our clients have recognised the time and cost savings to be made and now factor our services into their workflow.
  

Why are we so Popular?

• We know that the lender is also your client. Whereas your private client may only be concerned with speed and cost, you also have to comply with CML guidelines. We have adopted these guidelines as our benchmark. They are never sacrificed at the altar of commercial expediency.
  
• We believe in specialisation we have specific teams that deal with: Management, Administration, Quality control, Deliverables, and Marketing/after sales service. We do not expect or allow our employees to be all things to all people!
  

We work in partnership with our clients. Every firm and fee earner is different. Where possible [unlike some of our competitors] we will try to accommodate idiosyncrasies, to provide a service that suites you the client.

Why are we Different?

• Our track record, personnel, systems, culture, and unique approach to the industry have given us sufficient confidence, to make formal representations to lenders normally averse to personal searches. The early signs are that they are willing to grant a waiver in so far as our product is concerned. We shall keep you posted.
• We do not say ‘Yes!’ to every offer of business that we receive. Historically, when we go into a new region and/or meet new firms, we will analyse you the client’s requirements. If we cannot cope immediately, we shall say how many days/weeks ‘lead in we need. We agree timetabling with you, and only then work toward implementation. We never make promises we cannot keep.